Shipping and Returns

Shipping and Delivery

• Orders are processed within 24 to 48 hours after confirmation.
• Delivery is available to all governorates of Egypt.
• Expected shipping time ranges from 2 to 5 business days depending on the region.
• The customer will be contacted to confirm order details before shipping.
• Cash on delivery may be available depending on the order type and region.

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Returns and Exchanges

• Returns or exchanges can be requested within a specified period after receiving the order.
• The product must be unused and in its original condition.
• Products cannot be returned after being opened or used for hygiene reasons.
• Damaged or incorrect products can be exchanged.
• Return requests are submitted through customer service.